Hotel Spencer is owned and operated by EDP Hotels.

EDP Hotels respects your privacy and complies with the National Privacy Principles and Privacy Act 1988. Unless you give us explicit consent to act otherwise, the following policy will govern how EDP Hotels handles your personal information and safeguards your privacy.

EDP Hotel Group and Liquor Legends or Urban Cellars may send promotional material to your given email address, postal address or mobile phone number unless specified by you.

Our Commitment

EDP Hotels is committed to complying with the Privacy Act 1988 National Principles for the Fair Handling of Personal Information developed by the Australian Federal Privacy Commissioner.

What Information Do We Collect and How Will We Use It?

Certain personal information is collected when you contact us, including but not limited to your name, gender, date of birth, email address, mobile phone number, address and your interest (responses and feedback).

We use your personal information to:

  • Administer and manage the EDP Hotels Rewards system
  • Respond to any query raised by you or any participant in the EDP Hotels Rewards system
  • Facilitate our internal business operations, including fulfilment of any legal requirements and confidential systems maintenance and testing.

If you have opted to receive promotional materials from us, then you will receive emails, posted mail or mobile SMS messages from us to inform you of up and coming events and special offers of interest to you.

Your information will be held in the strictest confidence. EDP Hotels will not disclose, share or sell any personal information about you to any third party.

However, in some circumstances, we may disclose your information to our contractors and service providers, but only to the extent necessary to operate our business or provide you with the products and/or services you have requested. We require these organisations to agree to our Privacy Policy and to strict conditions governing how your personal information may be used.

Security of Personal Information

We will make all reasonable endeavours to protect your personal information securely against unauthorized use and access. Your personal information will be recorded, amended and used only by authorized persons who are required to keep your information confidential.

Checking and Updating Your Information

You are welcome to request details of the personal information that we hold about you. To do so, please contact our Privacy Officer (see below for contact details). We may require personal identification before providing you with details. If you wish to update or change the personal information we hold about you, please contact our Privacy Officer. We may require up to 30 days to update our records.

Unsubscribe

You can opt out of receiving contact from us at any stage simply by writing to us at EDP Hotels, 540 Port Road Allenby Gardens SA 5009 or contact your local EDP Hotel venue.

How You Can Access, Correct or Delete Your Personal Information

We will take reasonable steps to ensure that any information which we hold about you and use is accurate, up to date, complete and relevant. Please keep in mind if you make a request to delete your Personal Information and that Personal Information is necessary for our services you wish to purchase, the request will be honoured unless it is a requirement for legitimate business purposes or legal and contractual record keeping purposes.
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Age Restrictions

We do not knowingly collect personal information from or target individuals under the age of 18. If you are a parent or legal guardian and know of or have reason to believe your children under the age of 18 have provided us with personal information without your permission, please contact us.

Privacy Officer

If you have any questions regarding this privacy policy, you may contact our Privacy Officer by calling (08) 7087 6873, or writing to: “EDP Hotel Rewards Privacy” EUREKA HOTEL GROUP, 540 Port Road Allenby Gardens SA 5009 or email dmccann@edphotels.com.au

Changes to the Privacy Statement

EDP Hotels is committed to comply with any laws introduced to strengthen the protection for your privacy. Our Privacy Statement will be
reviewed and may be revised from time to time.

We reserve the right to change our privacy policy at any time and notify you by posting an updated version of the Privacy Policy on our website. Any changes to our Privacy Policy shall be deemed to take place on the date the changes are posted to all EDP Hotels websites. We encourage you to regularly review these policies.

Further Information on Privacy

For further information about privacy issues and the protection of privacy, visit the Office of Federal Privacy Commissioner’s website.

Venues part of EDP Hotels

The following venues are part of EDP Hotels:
The Little Pub
Pulteney Pokies
Tavern 540
Regency Tavern
Portland Hotel
Carlisle Tavern
Wee Willies
Bridgeport Hotel
Grays Inn
Richies Tavern
Pulpit Cellars / Urban Cellars Mt Barker
The V
Sky Tavern
Tassie Tavern
Whyalla Playford Apartments
Bayview Hotel
Hotel Spencer
Central Hotel
Sporties